Support

How can we help?

We're here to help you get the most out of Written. Reach out anytime.

Contact Us

Have a question, feedback, or need assistance? Send us an email and we'll get back to you as soon as possible.

support@written.social

Frequently Asked Questions

How do I capture my handwritten pages?

Open the Written app and tap the camera button. Position your handwritten page within the frame, ensuring good lighting and that the entire page is visible. The app will automatically capture and process your writing.

Why can't I upload photos from my camera roll?

Written requires live capture to ensure authenticity. This is what makes your writing provably human—every page is captured in the moment, proving it's genuinely your handwritten work.

How does text extraction work?

Our OCR (optical character recognition) technology automatically reads your handwriting and converts it to digital text. Both the original image and extracted text are displayed with your posts.

What are the differences between Free and Pro plans?

The Free plan includes 5 projects and 50 page captures per month. Pro ($99/year) offers unlimited projects, unlimited captures, priority OCR processing, version history, and export options.

How do I cancel my subscription?

You can manage or cancel your subscription through your device's app store settings. On iOS, go to Settings > [Your Name] > Subscriptions > Written.

Is my writing private?

You control the visibility of your work. You can keep pieces private, share them only with followers, or make them public. We never share your content with third parties without your consent.