Legal

Privacy Policy

Last updated: February 9, 2026

Introduction

Written ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our Service.

  • Account Information: When you create an account, we collect your email address, username, and password.
  • Content: We collect the handwritten pages you capture, the extracted text, and any metadata associated with your posts.
  • Profile Information: Any information you add to your public profile, such as a bio or profile picture.
  • Communications: If you contact us for support, we collect the information you provide in those communications.
  • Usage Data: We automatically collect information about how you interact with our Service, including device information, log data, and analytics.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and complete transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience

Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist us in operating the Service, including third-party AI and OCR providers (such as OpenAI) that process your handwritten page images solely to extract text
  • To comply with legal obligations or protect our rights
  • In connection with a merger, acquisition, or sale of assets
  • When you make your content public, it may be viewed by other users

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

Questions about this policy?

If you have any questions or concerns about our privacy practices, please contact us.

privacy@written.social